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UX Talk Tokyo #26 : "Managing Customer Loyalty with UX and CX" by Naoki Endo and "How Prototypes Speed Up the Design Process" by Riomar McCartney

Thu, 19 May 2016 19:00 - 21:00

Gengo, Shibuya

3-27-11, Yushin bldg 8F, Shibuya, Shibuya-ku, Tokyo, Japan 150-0002

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Regular ¥500 at the door
Student Free
Free for students. There will be basic drinks and onigiri.

Description

UXTalkTokyo is BACK for May!

There will be two presentations:
1) Managing Customer Loyalty with UX and CX by Naoki Endo.
Naoki Endo of BeBit will be talking about the relationship of UX and CX in relation to acquiring and keeping customers.

2) How Prototypes Speed Up the Design Process by Riomar McCartney
Rio will be talking about how a detailed prototype can speed up development, easily share visions, ideas and make a product more reliable when sending it to the development team.

Presentations this month will be in English and Japanese with respective subtitles.

Then there will be networking until 9pm. This month we are back at Gengo (thanks, Gengo!). It's an open, inclusive group. Anyone interested in UX is welcome.

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UX Talk Tokyo

UX Talk Tokyo

A meet-up discussion group for people interested in User Experience and User Interface design.

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